In 2019, Mr. A sent an inquiry to JP. They are looking for a gas spring that can work the train step platform. That pedal can be folded up, on the side of the door. They want the pedals to go back up slowly, not suddenly. Because it sometimes frightens the passengers on the train, especially infants and sleepy people. In addition, if used for a long time, the locking system will also be damaged due to frequent impacts.
Fully understanding Mr. A’s project application scenarios and requirements, we understood that he was looking for a gas spring with a damping effect, and then we showed several videos with a damping gas spring effect to him for double confirmation. After that, our expert team made a drawing and sent several samples with different damping effects to choose the best one for their actual application.
Understanding customer needs, quickly answering and providing technical services, and high-quality products have enabled us to obtain long-term cooperation with Mr. A.
